David Knoble, CPA, PLLC

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ETools Tickmark Toolbar Corrupted

Ok, so this doesn’t really apply to small busi­ness.  How­ever it does apply to small CPA firms!

PPC Thom­son Reuters has a prod­uct called ETools which basi­cally uses Excel and Word to help main­tain engage­ments by pro­vid­ing a large num­ber of work­sheets and doc­u­ments ready to use.  They also have a well thought out set of tick­marks avail­able to use in these or your own doc­u­ments.  The tick­marks are used in a tool­bar for each office pro­gram.  Occa­sion­ally the tool­bar gets cor­rupted and only a few tick­marks show.   Here’s how to fix it!

etools-resettoolbarOpen win­dows explorer and find your MyDoc­u­ments folder.  Inside that folder should be a direc­tory titled Prac­ti­tion­ers Pub­lish­ing.  Open­ing this folder should give you a view sim­i­lar to the one shown here.

Notice the PPCTickmarks.xml file.  Be sure that Excel, Word and the ETools pro­gram are all closed.  Then delete this file (yes, I said delete the file).

Open up Excel or Word and re-launch the tick­marks tool­bar.  All should be well and fixed!

© 2009, david.knoble
by David Kno­ble, CPA, PLLC
Serv­ing Non-Profits, Busi­nesses & Indi­vid­u­als
Rock Hill, SC

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